News Flash

Home

Posted on: August 29, 2022

New Water Billing System Coming Soon

aerial shot of downtown and lakefront from the west on left, portal entry point on right

The City is implementing an improved Water Billing system.  The Water Billing Department heard complaints from residents and business owners and took action.  The new system will be less expensive, feature rich, and more user friendly.  The system will be a single stop for paper and electronic billing as well as online payments.  The payment portal will be made available this September. 

Due to these changes, the previous e-billing portal will no longer be active. If you need a previous water statement, email water@waukeganil.gov for assistance.

Facebook Twitter Email

Other News in Home