A Safe Place
2710 17th Street, Zion, Illinois 60099
 (847) 731-7165 Open: Monday – Friday Hours: (9am to 5pm)
 Crisis Line: 847-249-4450 *24 hours a day 7 days a week Emergency Assistance Program:
Provide emergency shelter as a result of fleeing domestic violence in their homes. The program provides an emergency response team, 24-hour crisis line and intake process, emergency shelter/hotel stays, food (three meals a day), transportation, and medical assistance for the victims and their families.


 700 Forest Edge Drive, Vernon Hills, IL 60061
 (847) 383-6260
 CASA Lake County is a nonprofit organization that advocates for the best interests of abused and neglected children within the juvenile court system. Based on the belief that every child is entitled to a safe and permanent home, thoroughly trained CASA volunteers work in collaboration with key agencies, legal counsel and community resources to serve as the child's advocate and represent the child's best interest in juvenile court.

N Food Bank

Northern Illinois Food Bank
 440 Keller Drive, Waukegan, Illinois 60085
 (630) 443-6910 SNAP Hotline: (844) 600-7627
Open: Monday - Friday Hours: (8am to 5pm)  
Food Acquisition & Distribution Program:
Supply Waukegan member agencies with food and supplies for distribution to neighbors in need as well as provide food and supplies through direct distribution programs to children and seniors. The Food Bank is also supporting other non-member partners/agencies who are serving the community with food.


PADS Lake County
1800 Grand Avenue, Waukegan, Illinois 60085
(847) 689-4357*
Open: Monday – Friday Hours: (8am to 2pm) *Call before you come
Emergency Overnight Shelter:
The program provides emergency shelter including hotels, provisions for safe and sanitary living and food for people experiencing homelessness.


410 Grand Avenue, Waukegan, IL 60085
(847) 406-4683
Improving Seniors’ well-being by providing free services: Medical transport, grocery shopping, and companionship.


Prairie State Legal Services
325 W Washington Street Suite 100, Waukegan, Illinois 60085
(847) 662-6925
Open: Monday- Friday Hours (8:30 am-Noon, 1pm- 5pm)
The mission of Prairie State Legal Services is to ensure equal access to justice and fair treatment under the law by providing legal advice and representation, advocacy, education, and outreach that serve to protect basic human needs and enforce or uphold rights.

Prairie State envisions a community where all low-income, elderly and vulnerable people have ready access to legal services to meet their basic needs and where everyone knows, understands and can exercise their rights and be treated fairly in their pursuit of justice.

Youth Build

YouthBuild Lake County
2303 Kemble Avenue, North Chicago, Illinois 60064
(847) 473-3483
Open Monday-Friday Hours (7:30 am- 4 pm)
Our mission is to provide underserved young adults with the education, training, and life skills necessary to become gainfully employed and build a better future.


Youth Conservation Corps
1020 W. Greenwood Avenue, Waukegan, Illinois 60087
Youth Conservation Corps is a non-profit organization committed to providing Lake County’s young people with education, certification programs and career development to build skills for life. In the majority of our programs, YCC serves youth 16-24 years old who have dropped out of high school and face other challenges, such as being low income, homelessness, disabilities, and more. Our young people are from diverse racial and ethnic backgrounds and live within Lake County.

Through our hands-on job skills training, GED courses and other career readiness work, we empower these young people to get back on track, gain self-worth and develop lifelong skills to achieve their goals.

Z Center

4275 Old Grand Avenue, Gurnee, Illinois 60031
24- Hour Support Line: (847) 872-7799
Office: (847) 244-1187
Monday- Thursday 9am-5pm
Friday 9am-3pm
To mobilize the community toward ending systemic sexual violence while amplifying the voice of survivors through trauma informed care, advocacy, and prevention education. To create a community free from sexual violence.


Habitat For Humanity
315 Martin Luther King Jr Avenue, Waukegan, IL 60085
Office: (847) 623-1020
Monday-Friday 9am-5pm
Habitat for Humanity partners with people in your community, and all over the world, to help them build or improve a place they can call home. Habitat homeowners help build their own homes alongside volunteers and pay an affordable mortgage. With your support, Habitat homeowners achieve the strength, stability and independence they need to build a better life for themselves and for their families. Through our 2020 Strategic Plan, Habitat for Humanity will serve more people than ever before through decent and affordable housing.

Connect WKGNConnect Waukegan
13 N. Genesee Street, Waukegan, IL  60085
Office: (224) 813-9085
Formed in 2020 in response to the growing recognition of digital inequities in Waukegan exposed by the COVID-19 pandemic, committed stakeholders in the community began envisioning a path to connect all members of the community to the future. While 2020 brought challenges to communities around the globe, it also presented opportunities for innovation, collaboration, change and growth.  The need is here and the time to take action is now.

Park districtWaukegan Park District
1324 Golf Road, Waukegan IL 60087
Office: (847) 360-4700
Monday-Thursday 4pm-8pm
Saturday 9am-Noon
Through a diverse group of highly dedicated volunteers, build on the strength and positive perception of the Waukegan Park District by supporting targeted educational, environmental, and health-based programs that stimulate philanthropy in the Waukegan community and further enhance the Waukegan Park District.

Housing, Rent, Utility, and Homelessness Resources


Waukegan Housing Authority
215 S. Martin Luther King Jr. Avenue, Waukegan, IL 60085
Monday – Friday 8:00 am – 5:00 pm
(847) 244-8500
Low income housing assistance, section 8 choice voucher program, and family self-sufficiency program.

Lake County Community Action Partnership (CAP) 
2424 Washington Street, Waukegan, IL 60085
Monday - Friday, 8 a.m. to 5 p.m.
(224) 412-8945
Head start program, youth and family services, childcare program, affordable housing, energy assistance, small business development, rental assistance, and Retired Senior Volunteer Program.

211 – United Way of Lake County
Dial 211 or text your zip code to 898211
211 is a centralized resource hotline and website with resources specific to Lake County, IL

800 S. Milwaukee Avenue, Suite 201, Libertyville, IL 60048
(847) 263-7478
CPAH’s mission: To develop affordable housing and provide services that empower individuals and families to secure and retain quality housing.

COOL Ministries East Waukegan
800 W Glen Flora Avenue, Waukegan, IL 60085
(847) 662-1230
Geographic restrictions: Lake County residents
Monday – Friday 10:00 am – 2:00 pm
Make appointment beforehand

Emanuel Faith Bible Christian Center Food Pantry
1840 Lincoln Street, North Chicago, IL 60064
(847) 473-4854
Geographic restrictions: Lake County residents
Thursday 5:00 pm – 7:00 pm

Salvation Army – Waukegan Corps Community Center
850 S Green Bay Road, Waukegan, IL 60085
(847) 336-1880
Monday - Friday 10:00 am – 4:00 pm

Keeping Families Covered – Mobile Diaper Pantry Waukegan, Kenosha, Round Lake Park, Grayslake, Gurnee, and Highwood
Hours vary by location. Online registration is required.

Catholic Charities of Lake County
671 S. Lewis Avenue, Waukegan, IL 60085
(847) 782-4100

IDHS Child Care Assistance Program
(888) 228-1146

Illinois Coalition for Immigrant and Refugee Rights
228 S. Wabash, Suite 800, Chicago, IL 60604
(312) 332-7360

Hispanic American Community Education and Services
820 W Greenwood Avenue, Waukegan, IL 60087
(847) 244-0300

National Immigrant Justice Center
224 S Michigan Avenue, Suite 600, Chicago, IL 60604

 National Human Trafficking Hotline

Illinois Domestic Violence Hotline
(877) 863-6338

SAMHSA Mental Health Hotline
(800) 662-4357

Suicide Prevention Hotline

Illinois COVID-19 Hotline
(800) 889-3931

Illinois Unemployment
(800) 244-5631

Medicaid/SNAP Benefits
(800) 843-6154

Affordable Care Act Health Insurance
(800) 318-2596

The Illinois Hardest Hit Fund
855-873-7405 (hotline)
What is the Hardest Hit Fund® Program (HHF)? The HHF program provides mortgage assistance to homeowners who have experienced at least a 15% income reduction due to a qualifying hardship event and who meet the eligibility criteria. The assistance allows eligible households to avoid foreclosure while they work to regain employment and financial stability. In 2011, IHDA was approved by the US Treasury Department to administer $445,603,557 in Hardest Hit funding. In 2016, IHDA was awarded an additional $269,474,060 in funding to expand the HHF program. 

Utility Companies

North Shore Gas
(866) 556-6004
Monday - Friday 7 :00 am – 7:00 pm, Saturday 7:00 am – 3:00 pm

Com Ed
(800) 334-7661

Nicor Gas
 (888) 642-6748

People’s Gas
(866) 556-6001
 Monday - Friday 7:00 am – 7:00 pm, Saturday 7:00 am – 3:00 pm