COVID-19 Coronavirus Resources & Essential Services 

A Safe Place
2710 17th Street, Zion, Illinois 60099
(847) 731-7165
Open:   Monday – Friday  Hours: (9am to 5pm)  
Crisis Line: 847-249-4450 *24 hours a day 7 days a week COVID-19

Emergency Assistance Program:
Provide emergency shelter as a result of fleeing domestic violence in their homes.  Due to the COVID-19 pandemic, the program provides an emergency response team, 24-hour crisis line and intake process, emergency shelter/hotel stays, food (three meals a day), transportation, and medical assistance for the victims and their families. 

Catholic Charities
671 S. Lewis Avenue, Waukegan, Illinois 60085 
(847) 782-4100
Open:  Monday – Friday  Hours: (9am to 1pm) & (847) 254-2226 (1pm to 4pm) *You must call in for intake first.  NO WALK-INS.

Rental & Utilities Assistance Program: 
Distribution of rental and utilities assistance to Waukegan residents in need of emergency assistance due to the COVID-19 pandemic. 

Community Partners for Affordable Housing 
800 S. Milwaukee Avenue, Suite 201  Libertyville, Illinois 60048
(847) 263-7478 (Ext. #10)
Open:  Monday – Friday  Hours: (8:30am to 5pm & By Appointment Only) 

Emergency Rental Assistance Program:
Provides rent and utility assistance for low-income households impacted by the COVID-19 pandemic. 

Kids Above All (Formerly ChildServ) 
415 Washington Street, Suite 002, Waukegan, Illinois 60085
 (773) 682-1355*  Open:  Monday - Friday  Hours: (9am to 5pm)  *You must call in, the office is closed 

Early Childhood Program: 
Provides relief to low income at-risk children and families of Waukegan who are participants in the agency's early childhood programming with food, clothing, diapers, wipes, household supplies, and rental assistance due to the COVID-19 pandemic. 

Northern Illinois Food Bank 440 Keller Drive, Waukegan, Illinois 60085
(630) 443-6910 SNAP Hotline: (844) 600-7627
Open:  Monday - Friday  Hours: (8am to 5pm) 

Food Acquisition & Distribution Program:
Supply Waukegan member agencies with food and supplies for distribution to neighbors in need as well as provide food and supplies through direct distribution programs to children and seniors.  The Food Bank is also supporting other non-member partners/agencies who are serving the community with food and supply assistance during the COVID-19 pandemic. 

PADS Lake County
1800 Grand Avenue, Waukegan, Illinois 60085 (847) 689-4357*
Open: Monday – Friday  Hours: (8am to 2pm) *Call before you come 

Emergency Overnight Shelter:
Due to the COVID-19 pandemic, the program provides emergency shelter including hotels, provisions for safe and sanitary living and food for people experiencing homelessness. 

UMMA Center 221 Washington Street, Waukegan, Illinois 60085
(847) 336-6136 Distributions: 
Open on Wednesdays  Hours: (10am to 3pm) 

Basic Needs Program:
Provide emergency food assistance including toiletries, clothing, and household supplies due to the COVID-19 pandemic through the basic needs program.  In addition, the program will provide an ad-hoc delivery service of emergency food assistance to vulnerable populations such as seniors, undocumented immigrants, and individuals with no available transportation. 

Waukegan Township 149 S. Genesee Street, Waukegan, Illinois 60085
(847) 244-9944
Open:  Monday - Friday  Hours: (8am to 4:30pm) 

Staben House Program:
Due to the COVID-19 pandemic, the program provides emergency hotel stay and food (three meals a day) for the families experiencing homelessness.